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Effective Date: June 2, 2026

Welcome to Pacific Northwest Bin Solutions, LLC (“Company,” “we,” “our,” or “us”). By scheduling or receiving services from Pacific Northwest Bin Solutions, you agree to these Terms of Service.

Company Information

Pacific Northwest Bin Solutions, LLC

28145 SW Iceland Ave.

Wilsonville, OR 97070

Phone: 971-238-4856

Email: info@pnwbinsolutions.com

Services

Pacific Northwest Bin Solutions provides residential garbage bin cleaning services, including waste, recycling, and yard debris bins.

Services may be purchased as:

One-time cleanings
Recurring service subscriptions
Customized cleaning schedules based on customer needs

Service availability may vary by location and scheduling capacity.

Customer Responsibilities

To ensure successful service, customers agree to the following:

Bins must be emptied before service.
Bins must be placed curbside and/or in the location where they are normally serviced on trash collection day.
Bins must be accessible by 9:00 a.m. on the scheduled service date.
Customers are responsible for ensuring safe and unobstructed access to bins.

If bins are inaccessible, not emptied, or not available at the scheduled service location, Pacific Northwest Bin Solutions reserves the right to reschedule service.

Scheduling and Service Appointments

We make every effort to provide services on the scheduled date and within the anticipated timeframe.

However, service dates and times may be affected by:

Weather conditions
Equipment issues
Traffic conditions
Safety concerns
Other circumstances beyond our reasonable control

If a delay or rescheduling becomes necessary, we will communicate with customers as soon as reasonably possible.

Cancellation and Rescheduling

Need to cancel or reschedule? No problem! We kindly ask that you provide at least twenty-four (24) hours’ notice by phone or email whenever possible. This helps us serve all of our customers efficiently and keep our schedule running smoothly.

Payments

Payment is due at the time of service.

If we have your payment information on file, your selected payment method will be charged on the day service is completed.

Otherwise, we accept cash and approved electronic methods of payment at the time of service. We do not accept personal checks.

All electronic payments are processed through secure third-party payment providers.

Satisfaction Commitment

Your satisfaction matters to us. If you're not completely satisfied with your service, please contact us within 48 hours and we'll make it right.

Limitation of Liability

Pacific Northwest Bin Solutions exercises reasonable care in providing services. However, we shall not be liable for:

Pre-existing damage to bins
Damage caused by normal wear and tear
Damage resulting from defective or deteriorated bins
Delays caused by circumstances beyond our reasonable control
Indirect, incidental, or consequential damages arising from the use of our services

Our liability for any claim relating to services provided shall not exceed the amount paid for the specific service giving rise to the claim.

Text Messaging Program

Pacific Northwest Bin Solutions may communicate with customers via text message regarding their services.

Text messages may include:

Appointment confirmations
Appointment reminders
Service updates
Schedule changes
Invoices and payment reminders
Customer support communications
Seasonal service reminders

We do not send promotional or marketing text messages.

Message Frequency

Message frequency varies based on your service schedule, appointment activity, and customer support needs.

Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and service plan.

Customer Support

For assistance regarding our services or messaging program, contact:

Phone: 971-238-4856

Email: info@pnwbinsolutions.com

You may also reply HELP to any text message for assistance.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP

After opting out, you will no longer receive text messages from Pacific Northwest Bin Solutions unless you subsequently provide consent to receive messages again.

Your privacy is important to us. Please review our Privacy Policy for information regarding how we collect, use, store, and protect your personal information.

Changes to These Terms

Pacific Northwest Bin Solutions reserves the right to modify these Terms of Service at any time. Updated versions will be posted on our website with a revised effective date.

Continued use of our services after changes are posted constitutes acceptance of the updated Terms of Service.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Oregon.

Contact Information

Pacific Northwest Bin Solutions, LLC

28145 SW Iceland Ave.

Wilsonville, OR 97070

Phone: 971-238-4856

Email: info@pnwbinsolutions.com\t

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Terms and conditions

About us